Regulatory Compliance

Purchaser’s Responsibility: It is the sole responsibility of the purchaser/user to know and comply with all applicable local, state, federal and/or international regulations.

Shipping & Delivery

Method of Shipment: We generally ship via UPS. However, we reserve the right to change this method for certain chemicals which, when required by regulations, cannot be shipped safely by UPS. We make every possible effort to minimize shipping costs.

Shipping and Handling: Shipping and handling fees, special packaging materials (e.g., blue ice), carrier surcharges and hazardous material fees imposed by government regulation will be added separately to the purchase.

Packaging Sizes: The packaging sizes listed are indicative of the most often purchased sizes; however, we welcome requests for quotation on different sizes and for bulk quantities.

Damaged Shipments - Please inspect your shipment upon receipt. If any external damage is noticed, accept the shipment only after the driver has noted the damage on both his and your copies of the delivery receipt and you have requested an inspection by the carrier. Keep all containers and packing material for inspection. If, upon opening a shipment, you find a shortage or damage, you must request inspection by the carrier within fifteen (15) days of delivery or you will relinquish your right to make a claim. Right Price Chemicals reserves the right to repair a damaged product, where applicable, before replacement or credit is determined.

Material Safety Data Sheets

MSDS: Material Safety Data Sheets (MSDS) are available to all customers. For additional MSDS please fill out the MSDS Request form on the website or call (877) 445-2537.

Returns

Product Return Policy

(a) All returns must be authorized by Right Price Chemicals in order to insure proper credit and must be requested within 60 days of purchase.

NOTE: All returns are subject to a minimum 15% restocking charge. For returns not due to Right Price Chemicals error, customer is responsible for all transportation fees related to the returned product. To ensure proper credit, each Product return must include the following information:

Customer Name and Address
Purchase Order Number
Right Price Chemicals Shipping Order Number
Date of Invoice
Catalog Number of Returned Item(s)
Right Price Chemicals Return Authorization Number
Reason for Return

(b) Products not authorized for return include:

Products not in completely resalable condition (including Products with damaged, missing or defaced labelling or packaging)
Chemicals, reagents, diagnostics, sterile or any controlled products (unless products do not meet specification)
Laboratory apparatus or instruments that have been used or are without the original packaging, labeling and operating manuals.
Refrigerated products or other perishables
Products which are not inventoried by Right Price Chemicals and are not able to be returned to the manufacturer
Products purchased on a Special Order Basis
Products not purchased from Right Price Chemicals
Products with an expired shelf life or an expiration date too short for resale
Discontinued products

(c) Each return shipment of hazardous materials must be packed and labelled in accordance with applicable regulations applying to transportation of hazardous materials. Shipping documents must also meet applicable transportation regulations. When necessary, Customer shall include with each return shipment of equipment, a certification from an authorized representative of the company that the equipment was properly decontaminated in accordance with current regulations and other recommended guidelines. The product should be shipped to the indicated service center and the transportation charges prepaid. To ensure prompt handling, the return authorization number should be placed on the outside of the package.

Ordering

Minimum Order: There is no minimum order 
Products not Listed: Please inquire for related chemicals and laboratory supplies which are not listed on the website.

Payment, Pricing & Promotions

Terms of sale: Master Card, Visa, American Express and Discover Certified Funds and Money Orders
Sales Tax: Sales taxes where applicable (local, state or federal) will be added to the price of the purchase.